Privacy Policy

Last Updated: 11/4/2025

1. Introduction

Feyona, Inc. ("Feyona," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Government-issued identification for KYC/AML compliance
• Financial information (bank account details, transaction history)
• Device and usage information (IP address, browser type, operating system)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Comply with legal and regulatory requirements (KYC/AML)
• Detect, prevent, and address fraud and security issues
• Send you technical notices and support messages

4. Information Sharing and Disclosure

We may share your information with:

• Lead Bank and Bridge for banking service provision
• Service providers who assist in our operations
• Law enforcement or regulatory authorities when required by law
• Third parties with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Self-Custody and Private Keys

Important: Feyona does not have access to your private keys or self-custodial wallet. We cannot recover lost private keys or access your funds. You are solely responsible for the security of your private keys.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@usefeyona.com.